Frequently Asked Questions
Everything you need to know about shopping with Zirozi.
Does Zirozi offer international shipping for electronics?
Yes, we ship to over 50 countries worldwide. International delivery typically takes 7-14 business days, and tracking information is provided as soon as your order leaves our warehouse.
What is the return policy for defective gadgets?
We offer a 30-day money-back guarantee. If your electronic device arrives damaged or defective, please contact our support team immediately to initiate a free return and replacement process.
Do your products come with a manufacturer warranty?
All electronics sold on Zirozi come with a standard 12-month manufacturer warranty. Some premium brands may offer extended coverage, which will be specified on the individual product page.
How can I track my order status?
Once your order is shipped, you will receive an email with a unique tracking number and a link to our real-time tracking portal to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are the electronics sold on Zirozi brand new or refurbished?
Unless clearly labeled as 'Certified Refurbished' in the product title, all items sold on Zirozi are 100% brand new and shipped in their original factory packaging.